Privacy policy
Last updated: 21 August 2026
This Privacy Policy explains how End Migraine, operating as EndMigraine.Com ("we", "us", "our"), collects, uses and protects your personal information when you visit endmigraine.com or buy from us.
We are based in Jalandhar, Punjab, India, and this policy is written in line with the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and the Consumer Protection (E-Commerce) Rules, 2020.
What we collect
Information you give us
- Contact details — name, email address, phone number
- Delivery details — shipping and billing address, PIN code
- Order details — what you bought, order value, payment confirmation
- Account details — username and password, if you create an account
- Messages — anything you write to us by email or through the site
Information collected automatically
- IP address, browser type, device type
- Pages viewed, time on site, referring website
- Cookie data (see the Cookies section below)
What we do not collect
We do not store your card or UPI details. Payments are processed by Razorpay, which handles that information directly under its own privacy policy. We only see confirmation that a payment succeeded.
We do not ask for, or want, health information. Please do not send us medical details about yourself — if you have questions about your migraines, speak to a doctor.
Why we collect it
| Purpose | What we use |
|---|---|
| Processing and delivering your order | Name, address, phone, order details |
| Sending order and delivery updates | Email, phone |
| Handling returns and refunds | Order details, contact details |
| Answering your questions | Whatever you send us |
| Marketing emails (only if you opt in) | Email address |
| Improving the website | Usage data, cookies |
| Preventing fraud | Order and device data |
Who we share it with
We share your information only with parties who need it to deliver your order or run the site:
- Shopify — hosts our store and processes order data
- Razorpay — processes payments
- Shiprocket and India Post — deliver your order (they receive your name, address and phone number)
- Email service providers — send order confirmations and, if you opt in, marketing emails
- Analytics providers — help us understand site usage
We do not sell your personal information. We do not rent or trade your contact details to anyone.
We may disclose information where required by law, a court order, or a lawful request from a government authority.
Cookies
We use cookies to keep your cart working, remember your preferences, and understand how the site is used. Some cookies come from third parties such as Shopify and analytics providers.
Most browsers accept cookies by default. You can block or delete them in your browser settings, but parts of the site — including checkout — may stop working properly.
How long we keep it
- Order records — retained as required for tax and accounting purposes under Indian law
- Account information — until you ask us to delete your account
- Marketing contacts — until you unsubscribe
- Support emails — typically up to 2 years
Your rights
Under the Digital Personal Data Protection Act, 2023, you may:
- Ask what we hold about you
- Ask us to correct anything inaccurate or incomplete
- Ask us to delete your personal information, subject to records we must keep by law
- Withdraw consent for marketing at any time
- Nominate someone to exercise these rights on your behalf in the event of death or incapacity
- Raise a grievance — see the section below
To exercise any of these, email us at endmigrainesolutions@gmail.com. We may ask you to confirm your identity first. We aim to respond within 30 days.
To stop marketing emails, use the unsubscribe link in any email. You will still receive order and delivery updates, since those are necessary to complete your purchase.
Security
We use reasonable technical and organizational measures to protect your information, including HTTPS encryption across the site and payment handling by a PCI-compliant provider.
No system is completely secure, and we cannot guarantee absolute security. Please do not send us sensitive information such as card numbers by email.
Children
Our products and site are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us their information, contact us and we will delete it.
Data outside India
Some of our service providers, including Shopify, store data on servers outside India. Where that happens, we rely on those providers' own security and contractual commitments to protect your information.
Third-party links
Our site links to third-party websites, including research studies cited in our articles. We do not control those sites and are not responsible for their privacy practices. Please read their policies before sharing information with them.
Grievance Officer
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020:
Name: Anmol
Email: endmigrainesolutions@gmail.com
Address: Bara Pind, P.O. Kartarpur, Distt. Jalandhar, Punjab 144801, India
We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt.
If you are not satisfied with our response, you may escalate to the Data Protection Board of India.
Changes to this policy
We may update this policy from time to time. The current version is always on this page, with the last updated date at the top. Significant changes will be notified by email where we have your address.
Contact
End Migraine
Bara Pind, P.O. Kartarpur
Distt. Jalandhar, Punjab 144801, India
Contact person: Anmol
Email: endmigrainesolutions@gmail.com